Privacy Policy
At QipaoHK, we concern the privacy and security of our customers’ personal information. This Privacy Policy describe how we collect, use, disclose, and protect your personal information to us when browsing our website (www.qipaohk.com) or purchasing our products.
Personal Information That We collect
When you make a purchase or create an account on our website, we collect the personal information such as your name, email address, phone number, shipping address, and payment details.
When you browse our website, our server automatically collect information sent by your browser including your IP address to let us understand about your browser and operating system.
When customers leave reviews or visitors leave comments on our website, we directly collect the personal data from the review or comment , and their IP address and browser information to help to detect spam.
We may acquire personal information about you from different sources including one of the following situation:
i) When you contact us through email or call or social media;
ii) When you participate in our promotions or events;
iii) When you inquiry or registers Newsletter on our website.
Noted that we will only collect and use the personal information that is compulsory necessary to abide by our legal obligations and to assist us to manage our business and provide the service to the customers and victors.
How QipaoHK Use Your Personal Information?
Your personal information will be used in the following aspects:
- Order Processing: We use the personal information that you provided to process your orders, communicate with you regarding your purchases, and deliver our products to you.
- Enquiry, Technical Support and Communication: We use the personal information to communicate with you including answering the product inquiry, providing technical support or any other help if you need it.
- Screening Potential Risk or Fraud: We use the personal information such as I.P address to prevent, screen as well as detect the potential risk or fraud.
- Site Optimize and Improvement: We may use the data to analyze, improve and optimize our operation of our website such as analyze website usage and trends to improve our website’s functionality, user experience, and offerings.
- Provide Product Or Service Information: We provide you with information or advertising relating to our products or services when you are in line with the preferences you have shared with us.
Sharing Your Personal Information
We share your personal information with trusted third-party service providers who assist us in our website operation, payments processing, and order delivery. We do not sell and exchange your personal information to outside parties.
We may disclose your personal information if we are required by law, regulation, legal process or if you violate our Terms of Service.
The personal information is not being sold or traded to any parties.
Data Security
We concern to the security of your personal information. To make sure that your personal information is protected, we implement compulsory security measures to protect your personal information from unauthorized access, loss, or disclosure.
Our website is secured by SSL (Secure Sockets Layer) and it can prevent any personal information leakage and unauthorized transmission. Therefore, your personal information, login process, registration process and payment process is strictly secured and protected.
Our payment gateway is also followed with PCI DSS compliance so a set of security guidelines are implemented and designed to safeguard card information during and after a financial transaction.
Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes To This Privacy Policy
We retain the right to amend this privacy policy at any time, and we encourage you to review it regularly. Any modifications or changes will become effective immediately upon being posted on the website.
Contact Information
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [your contact information].